The Midtown Lounge

Don Chep a year ago

Lisa (Lisanna Z) was extremely rude, and provided some of the worst customer service I have ever experienced. She talked over me and berated me on the phone call we had, and gave me attitude about having to explain the different flavors of their wings. She had told me the menu they had online was outdated, so I asked her to explain what flavors they had for the wings. She immediately treated me as if I was stupid and stated she" Had never had to explain the wing flavors to another customer". I tried to explain that I was asking because the menu was outdated, she then proceeded to talk over me and threatened that they would not take my order if I didn't just "listen to her". Whoever owns this place, fire this lady ASAP.. she is making your business look horrible and deterring people, including myself and my fiance, from ever returning

V a year ago

We called to place an order and the woman on the phone, Lisa, was the worst person at customer service I have ever had the displeasure of speaking with. She was rude when we asked about the flavours of the wings, stating she's "never had to explain what type of wings we have" and threatened they weren't going to take our order. We won't be back unless she's gone.

Douglas Hunts 2 years ago

Typical sports bar atmosphere. Dozens of TV screens, multiple pool tables, dart boards and poker tables. They hold tournaments on selected nights each week. Food is standard bar fare but plentiful, reasonably priced and delicious. Service can be challenging when its busy but all employees are courteous, helpful and doing their best. It can get loud when busy... TV's, music, crowds but they recently moved all smoking to a smoking pavilion outside the front door which is a breath of fresh air for those of us who don't. Highly recommend as a local sports bar, we swing by during happy hour at least a couple of times a month.

Marie Cappello 2 years ago

There is something to be said for those places when. As soon as you walk in your recognized and greeted.you look around and you see activity and laughter. Everyone who sees you says hi. The owner is in the blend participating in the dart game and having fun. A job well done to management Brian and the whole staff. And kudos to the owner for ensuring great service and a staff who has the freedom to shine there own personality while doing it. Highly recommend by me Marie ❤️

Brian Daub Edited 2 years ago

Stopped in for happy hour after dropping off a Uhaul next door. Nice place. Lots of TV with numerous programs, perfect volume of background music, pool action everywhere, dart board, full bar with good menu. Sat at the bar had a bucket of beer and order of onion rings. Out the door in less than an hour for $25 plus tip. Definitely go back, next time shoot some pool.